An item you have added previously is out of stock. Please reconfigure your desk.

DELIVERY AND ASSEMBLY

Shipping and Delivery

If you have made it this far, great! You will receive your Omnidesk in no time, delivered direct to you in a Flat Pack to unpackage and set up.

After placing your order, our Omnidesk team works hard behind the scenes to ensure your order is delivered to you as quickly as possible. Please allow 1-3 business days for our team to process your order.

Shipping times vary according to the time of year and special events such as extreme weather, lockdowns and border closures. Omnidesk can provide the following approximations for delivery:

Delivery Area

Lead Time

Metro Melbourne & Sydney

3-7 Business Days*

Rest of Australia

5-9 Business Days*

*For orders placed during sales periods, please allow a temporary lead time of 9-14 business days.

*Due to the ongoing COVID-19 restrictions happening Nationally please allow up to 10 additional business days for any related delays and note that delivery personnel are not permitted to enter apartment blocks or private residences, only contactless delivery is authorised - we appreciate your patience at this time.

While we try our best to get your new Omnidesk to you as soon as possible, occasionally things may not go 100% to plan.

If 12 business days have passed since your order was despatched, and your new desk still isn’t at your door – please contact us for more information & assistance.

Please note, we do not offer in store pick ups.

Assembly Service

We can help deliver AND set up your brand new Omnidesk!

To ensure that each customer is able to get their desk delivered and set up as fast as possible, we have the following guidelines in place for customers who purchase metro assembly.

- The assembly service provided by Omnidesk only covers assembly of the table, and accessories purchased from the Omnidesk website.

- Assembly does not include rubbish disposal or cable management.

- For insurance reasons, Omnidesk set up only covers handling of our items. Our drivers are not responsible for preparing the set up area or moving personal items around the house.

- Set ups need to be able to commence within 20 minutes of our assembler arrival otherwise set up will need to be re-booked with a call out fee of 100$.

 

Inspecting Shipment for Damage

So to protect and save yourself from a logistical merry-go-round, DO NOT SIGN for a package before you inspect it.
  1. First, inspect the box/packaging for obvious damage.
  2. We then recommend that you insist on opening up the packaging to inspect for concealed damage.
  3. Make sure all your items purchased including cables, accessories and User Manuals are all included.
  4. Once the driver leaves with the signed delivery order, it becomes the buyer’s responsibility should any physical damage be found or missing accessories occur thereafter.

Flat Pack Delivery and Held Orders

Flat Pack Delivery service is currently 'To the Front Door'. Transport of boxes is not guaranteed from the courier van into the set up location and will need to be carried out by the customer.  

Order Holds

Due to the nature of our stock and shipping cycles, Omnidesk is currently unable to hold orders.

Self Assembly Video

Understand what the Omnidesk Hype is all about