Before Operating, Please Take Note:
It is highly recommended to RESET the desk prior to use.
*Optional RGB lighting can be controlled by downloading the app.
How to Reset My Omnidesk Pro?
If your desk is not functioning properly, you may need to perform the reset.
How to Customize The Memory Presets?
Use the UP/DOWN button to find a desired height, then press “M” followed by the number 1-4.
How to use the Handset Lock(Child Lock)?
To lock the handset:
Press and hold the “M” button (about 8 seconds) until the LED display switches to “S-“ and then to “LOC”. Release the button.
To unlock the handset:
Press and hold the “M” button (about 8 seconds) until the LED switches from “LOC” to the height display. Release the button.
Set the Height That is Shown on The LED Display?
Set the Height Upper and Lower Limits?
Make sure the power is ONand a number reads in the LED display
(if no number appears, please follow the Troubleshooting method below)
Troubleshooting Common Issues:
If the LED display shows "HOT", let the motor cool down for 20 minutes.
If the LED display shows an error message ("ER1" - "ER13"), ensure that all your wired connections are secure.
All your wired connections should include:
1. Legs to control box for both sides (Including extension cable)
2. Control box to control handset
3. Power cable for the control box
If there are still uncertainties or issues faced,
please feel free to contact us at email@example.com and we'll try our best resolve your issues!
Frequently Asked Questions