Our table dimensions are shown in the following format (Length x Width x Thickness)

Signature Table Tops (White, Black and Eco Bamboo)

Small Tabletop - 48 Inches(122CM x 76CM x 1.8CM)
Large Tabletop - 60 Inches (152CM x 76CM x 1.8CM)
Extra-Large Tabletop - 72 Inches (183CM x 76CM x 1.8CM)

Compact Table Tops (White, Black and Eco Bamboo)

Small Tabletop - 48 Inches(122CM x 60CM x 1.8CM)
Large Tabletop - 60 Inches (152CM x 60CM x 1.8CM)
Extra-Large Tabletop - 72 Inches (183CM x 60CM x 1.8CM)

For our curved tabletops, the dimensions are the same as our Signature Collection, but the depth of curve into the table is tapered from a 5 to 9 cm inwards from the middle.

Classic (MDF Powder Coat Black/ White)
122cm x 76cm x 1.8cm 48 Inches (Curved and Straight)
152cm x 76cm x 1.8cm 60 Inches (Curved and Straight)
183cm x 76cm x 1.8cm 72 Inches (Curved and Straight)

Eco Bamboo Series (Curved and Straight)
122cm x 76cm x 1.8cm 48 Inches
152cm x 76cm x 1.8cm 60 Inches
183cm x 76cm x 1.8cm 72 Inches

You can refer to the link here for more information.

The Omnidesk Ergo Curve features an ergonomic curve on the table top for extra comfort. It is recommended for users who are spending long hours at their Omnidesk. 

74-121cm* for Omnidesk Classic dual motor standing desk

*Height-adjustable range may vary due to the usage differing table top thickness and the use of castors

The Classic desk frame weighs 36kg to provide a sturdy base for your Omnidesk table top.

The frame arrives in 2 boxes so that they are easier to handle

Yes, all different sizes and series of table tops use the same desk frame. This way, your Omnidesk investment is future-proofed, and can be upgraded with a new table top as your needs evolve!

Castors are an essential addition to any Omnidesk, enhancing room functionality and allowing for easy desk movement for various purposes like filming or cleaning underneath.

To enjoy the full Omnidesk Experience that we have carefully designed and curated, we recommend purchasing our height adjustable desk frames and table tops together.

If you are interested in a standalone desk item, please contact our friendly team for further information.

To maintain our outstanding product quality, all Omnidesks are manufactured to our 3 main sizes, Small, Large and Extra-Large. We are unable to offer our customers customisable desk length options for our Omnidesks.

If you are after a narrower tabletop, you are in luck, we are able to offer our Classic Compact Omnidesk, which is 60cm wide, this is a great option for small spaces.

For purchases made on our website, we accept card payments from
Mastercard, Visa, and American Express*

We do not accept DINERS and JCB cards.

If you would like to pay in instalments for your Omnides order, you can apply for the following financing options during checkout: SplitIt instalment plans. You can find out more information about financing options here.

If you have noticed that there is something wrong with your order after checkout, please get in touch with our sales team via phone or email to amend your order. Please note that orders can only be amended before the order has been sent for picking, this is usually within 24 hours.

Please keep in mind that any changes to your order will follow the new lead time and availability of your requested products from the date of your request, some items may no longer be available.

If you require cancellation of your orders please contact us with your order number as soon as possible, and we will assist you in processing your request.

Please see our Return & Refund Policy for more information.

Your feedback helps us improve - please provide the reason for your order cancellation so we know specifically how we can improve

Please note that refunds are not immediate and take an average of 3 to 5 business days to be credited back to your original payment method.

You will receive an email to let you know your order is on the way once it has left the warehouse.

If your order consists of backordered or pre-ordered items, you will only be emailed after the item is in stock.

Our delivery time frames can be seen here.

You can contact us via email at logistics@theomnidesk.com.au if you have a question regarding your delivery! 

At the point of purchase, you will not be able to choose your delivery date.

You will be able to view expected dispatch dates for all back-ordered or pre-ordered items on the website product page.

Occasionally when an item sells-out before we have processed your order, a member of our customer service team will be in touch to provide an update and options.

Once the item is in stock and available for delivery, you will be updated when the item is on it's way to you.

Flat-pack delivery means you'll receive your new Omnidesk in compact, sealed packages for self assembly. Opting for flat-pack delivery can reduce your how long you wait for your Omnidesk by up to 75%, as well as reduce your shipping cost. Flat-pack shipping allows us to keep prices low, and pass those savings over to you!

Here's what you can expect after purchasing your Omnidesk from us:

• You will receive an email from our courier company once your order is on the way, this will provide tracking information and an estimated delivery date, so that you can see the movements of your order. If there are any queries regarding this please reach out.
• (Subject to availability) Within Metro Melbourne and Sydney your desk may be sent with our in house driver service, if so, on the day of delivery you will receive a text with an approximate time frame for your delivery
• Should the first delivery attempt fail, a re-delivery charge of $50 will be charged for each subsequent delivery attempt.  Please note we do not (and our delivery partners do not) deliver upstairs.
• Any delivery changes will incur additional charges.
• If you've opted for on-site assembly when purchasing (and live within Metro Melbourne or Sydney), it will likely be conducted on the same day (subject to availability). For orders outside of these areas, once your order is delivered we will assist you in scheduling a date for assembly.
• If you have not purchased the on-site assembly, you will receive your Omnidesk as a flat-pack delivery for you to assemble yourself. Should you wish to opt-in to on-site assembly, kindly drop us an e-mail at least 3 working days before your scheduled delivery to add the on-site assembly service. 

Do note that some accessories (Speaker mounts, PC Mount, and Keep - Desk Drawer) do not come with pre-drilled holes. Should you not have access to a drill, on-site assembly is highly recommended.

Accessories included in the assembly.

• Power Management Solutions - Motorised Power Riser, Power Clamp
• Cable Management Solution - Advanced Cable Management Bar
• Desk Mounting Solutions - PC Mount, Keep Drawer and Castors 

Headphone stand, mouse mats, installation of monitor(s) to the monitor arm and installation of the speaker system itself (list non-exhaustive) are not included in the assembly process.

Items NOT included in the assembly.

• Monitor Mounting Solutions - Arc Stealth Single, Arc Pro Single/Dual and Laptop Mount
• Organisers - Hestia, Hestia Mini and Sheva
• Lightning Solutions - No lighting solutions are included in assembly

*Note: Assembly does not include disposal of old furniture or of any boxes.
Omnidesk does not offer disposal services.

Omnidesk will not be liable for damages / injuries.

Mutiple locations
If multiple locations are requested for a delivery, a separate charge per property will be applicable.

The Omnidesk team conducts thorough quality checks of every desk before it leaves our warehouse.

However, we are aware that damage to your order may still occur during the delivery process.

We strongly encourage you to inspect every item in your order before signing to confirm you have received your package.

1. First, inspect the box/packaging for obvious damage.
2. We then recommend that you insist on opening removing the packaging to inspect for concealed damage.
3. Make sure all your items purchased including cables, accessories and user manuals are all included.
4. Once the driver leaves with the signed delivery order, it becomes the buyer’s responsibility should any physical damage be found or missing accessories occur thereafter.

Yes, now you are able to redefine the mobility of your award-winning Omnidesk with our all-new castors.

How to install the castors onto the Omnidesks?

The castors are threaded and should be able to screw in by hand. It has an M8x10mm threaded stem. You can remove the existing rubber feet on the desk feet and replace them with the castors. A tool may be needed to adjust the bolt accordingly if you are facing difficulties installing it.

How much weight can the castors support?

The castors can support all our current Omnidesk models with a maximum load of 130kg on the desk.

How much taller will be the Omnidesk be with the castors?

The castors will increase the base height by about 5cm.

Before operating the table please ensure that:

1. Make sure no obstacles are in the desk’s path.
2. Make sure that the desktop is not touching/flush against the walls.
3. Make sure all cords are of an appropriate length to accommodate the change in height.

Prior to use, we strongly recommend that you reset the desk following the instructions in the user manual.

Optional RGB Lighting can be controlled by downloading the app.

If your desk is not functioning properly, you may need to perform the reset as below:

1. Press and hold the DOWN button until the desk reaches the lowest height.
2. Release the DOWN button.
3. Press and hold the DOWN button again until the LED display reads “RST”.
4. Release the DOWN button.
5. Press and hold the down button again until the desk lowers a little bit more, slightly rises and stops.
6. Release the DOWN button. Your desk is now ready to use.

Use the UP/DOWN button to find a desired height, then press logo button followed by the number 1-4.

Everyday Care and Cleaning:
Dirt and fluids should be removed immediately with a dry cotton cloth for everyday cleaning.

DO NOT use the following solutions for cleaning of table tops;
- Cleaners or solutions containing harsh chemicals (eg paint thinner)
- Alcohol-based solvent cleaner

Treatment of Stains:

Normal StainsStains which cannot be removed by wiping with a dry cloth can be removed by wiping a damp cotton cloth over the affected area. Do always use a dry cotton cloth to wipe the area dry as soon as the stain is removed.

Grease Stains
Wipe a damp cotton cloth over the affected area. Wipe dry with a dry cotton cloth. If necessary, dip the cloth in a mild soap solution or detergent dissolved in water, wring the cloth nearly dry and wipe the troubled area. Immediately, dry with a clean soft cloth.

• Omnidesk's Warranty will cover the electronic parts such as the lifting mechanism and the motor for 10 years.
• Omnidesk's Warranty will cover missing materials from the products at the time of delivery.
• Omnidesk's Warranty will cover defects in the manufacturing of materials used for the products at the time of delivery.
• Omnidesk's Warranty will cover major defects in the functionality of the lifting mechanism.
• Warranty for all accessories is valid for one year unless otherwise stated.

Subjected to the following:

• Replaced parts will be recollected by Omnidesk where requested by Omnidesk staff member/s.
• Any replacement parts shall be fully provided by Omnidesk, any shipping costs shall be half-borne by the consumer.
• To benefit under this warranty, Omnidesk must be notified of any defect within 1st week of the occurrence of such defect via an image or video of the relevant defect sent electronically to support@theomnidesk.com.au
• This warranty shall be warranted for the remainder of the original warranty period or 30 days, whichever is longer.

What our warranty does not cover:

• Damage on Omnidesk products (desk frames, table tops or accessories) caused by accident, abuse, misuse, water-damage, flood, fire or other acts of natural and external causes. This includes wear and tear damage as well.
• Consequential or incidental damage, whether resulting from the use, misuse or inability to use this product or from defects in the product.
• Damages caused to the Omnidesk or the accessories during self-assembly due to failure to adhere to relevant self-assembly manual instructions provided.
• Damages caused to the Omnidesk or the accessories during self-modification.
  
  *Pictures shown on website are strictly for illustration purposes only.
  **Colour may differ from individual users' monitor settings and lighting.
  ***Omnidesk reserves the rights to determine if a replacement is to be given for severe defects. This will be assessed on a case by case basis.

Limited warranty:

• Omnidesk reserves the rights to determine whether a benefit under this warranty may be claimed and decide whether a component should be repaired or replaced.
• Any repair or replacement under this warranty is limited to the defective part or material only
• In the scenario where Omnidesk determines that a benefit under this warranty can be claimed, the cost of repair and replacement of the defective part or material shall be borne by Omnidesk.
• Replaced parts may vary in colour and texture to the original.
• Warranty will end immediately if the product becomes defective as a consequence of misuse or lack of proper care and maintenance, or commercial use.
• This warranty only applies to the original purchaser only who may not assign or transfer any benefit conferred by this warranty and a person who is not the original purchaser shall not have any rights to benefit from any of these terms and conditions.
• Warranty covers parts replacement only. Labour/transport cost of $50 will be borne by the customer for the engineer to be onsite (subject to availability and location).

Effective date:

• The warranty is effective as of the purchase date

If your order is not cancelled before it has been dispatched it will be subject to return freight fees, admin fees and payment authority fees, please see our Return & Refund policy for more information.

All returns and refund decisions made by Omnidesk are final.